Employee Satisfaction Research

Expertise and Insights for our client’s performance

Our past research shows that companies have 3 concerns about Employee Satisfaction. Foremost, they need to be assured that savvy senior researchers are employed to immediately build credibility with employees. Companies require market research firms that can quickly learn processes and jargon to connect with employees. They also need market research firms that can intuitively, professionally frame questions to employees being interviewed.

SIS recognizes the complexity of human interaction and how that impacts the usefulness of the final outcome. SIS provides this value to clients. The case study below illustrates how SIS works with clients to develop a robust solution according to their needs.

Customer Success Story

Our client, a top global semiconductor company, completed a merger. Following the merger, management changes and questions regarding the company’s future emerged. The management desired increased employee engagement and needed research from a third-party to move forward.

Chiefly, the client wanted a market research firm that had the sophistication and rapid learning ability to learn the client’s jargon and internal processes. The reason was that the research topics went far beyond discussions about corporate culture. This project involved in-depth discussions with renowned experts about highly technical processes, management issues and the perceived future of that industry.

SIS was called on to prove its ability to interact with the company’s employees---high-level engineers and experts in Nanotechnology. We were awarded the project, and implemented our comprehensive research solution. Our senior research executives interacted with the executives in Interactive Employee Workshops, probing in-depth about technical aspects of their business. We conducted a strategic analysis, turning the data into actionable insights.

With the research, the client received actionable insights into problematic operational issues, strengths and weaknesses, points of unity, barriers, company direction and other key issues. Using the data and actionable insights, our client made management changes. SIS received exceptional feedback on the project, and the client commissioned a follow-up project a year later.

Why Clients Choose SIS

• Savvy research specialists in both B2B and Consumer research
• Full-service market research consulting services
• Unique analytical Approach
• Global & US domestic coverage
• 25 years expertise

Thought Leadership

Our Past Experience